Hospitality businesses have a lot to gain from implementing an employee ID card system. Creating a professional environment starts with your staff, and one way to ensure your team looks put-together is by issuing them each with an employee ID card. Here are nine benefits of having employee ID cards in the hospitality industry.
A Professional Image
First impressions matter — especially in the hospitality industry, where potential customers can take their business elsewhere at any moment. The image that a hotel presents can make the difference between sealing the deal or losing out to the competition. Having employee ID cards can help give your business a more polished, professional appearance.
When customers or clients see that your employees are wearing professional ID badges, they are more likely to trust your business and feel confident in the services you're providing. Whatever types of smart cards you’re using, they undoubtedly look professional.
Also, as any HR manager knows, employee morale is essential for a thriving business. One way to reinforce a sense of belonging and pride in your organisation is to use personalised employee badges. By designing employee ID cards that match your company's visual identity, you can create a cohesive look that will make employees feel proud to be a part of your team.
Smart ID cards will help to safeguard access to sensitive areas and data. Limiting access to certain areas of your business to authorised personnel is important. Employee ID cards can help you do this by giving you the ability to assign different levels of access to different employees.
Access control is an important consideration in any hospitality business. Certain areas should be off-limits to all but a select number of employees, and ID cards can help to improve that access control. For example, in the hotel industry, you could give housekeeping staff access to guest rooms but not offices.
By using ID cards, you can ensure that only authorised personnel have access to specific areas of the hotel. This can help to improve security and increase efficiency by preventing unauthorised people from wandering into areas they shouldn’t be.
Whether it's a physical space like a stockroom or data stored on a computer network, unauthorised access can lead to serious security breaches. The single best way to control access is to implement an employee ID card system. By requiring employees to use their ID cards to enter these areas, you can be sure that only authorised personnel are going where they should be. By taking these measures, you can help safeguard your business from unauthorised access.
An ID badge is more than just a way to identify your employees. It's also a powerful tool for boosting employee confidence. Wearing an ID badge makes your employees feel like they're part of a professional team, and it shows customers that your employees are proud to work for your business.
When employees feel confident in their abilities and have the proper identification to do their jobs, they’re more likely to perform at a higher level and take pride in their work. As a result, investing in employee ID cards can pay off in terms of both employee satisfaction and productivity.
Smart cards of any form factor (for example wristbands or key fobs) that track employee location can be extremely beneficial in case of an emergency, like a fire. When your team knows you’ve got measures in place to keep them safe from every possible threat, they’re free to focus on their tasks.
ID cards can also help to create a safe and secure workplace environment by deterring crime and protecting against identity theft. Employees feel more confident and comfortable when they can easily identify other employees and visitors. As a result, ID cards can play an essential role in improving employee morale.
Time and Attendance Management
Keeping track of employee hours can be challenging for any business, but it's crucial in the hospitality industry, where labour costs often make up a large chunk of the budget. Implementing an employee ID card system can help you track when employees clock in and out more easily. This also means you can quickly see how many hours each employee is working each week.
With an automated employee ID card system, tracking time and attendance becomes a breeze — no more missed punching out or clocking in. Not only does this make things easier for you as the employer, but it also provides a clear record should any disputes arise down the line.
Improve Customer Trust
In today’s age of identity theft and fraud, customers are understandably wary of giving their personal information to businesses they don’t know or trust. Having an employee ID card system in place can help put customers at ease and instil trust in your business — this confidence could lead to repeat business in the future.
In the hospitality industry, customer trust is essential. You want your customers to feel confident that they're in good hands when they're at your establishment. Employee ID cards help businesses keep track of who's coming and going, and they also help deter potential criminals. Smart cards are particularly useful for businesses that have high-traffic areas, as they can help to prevent theft and fraud.
And with so much concern in recent years around the spread of infections, antimicrobial smart cards can also help boost customer (and employee) trust that you run a safe, clean business.
Improved Customer Service
ID cards are more than just a way to prove your identity. They can also be used to improve brand connection, advance customer service, and boost ROI for businesses. For example, employee ID cards can help customers connect with employees, putting a face and name to the business.
This can create return customers and improve ROI. Smart cards can also be used to display employee data, such as contact information and job titles. This makes it easy for customers to find the employee they need to talk to when they need help, improving customer service.
Many hotels and resorts now offer contactless payment options for staff using vending machines or in the cafeteria. By implementing an employee ID card system, you can easily add this feature for your employees' convenience. Many modern ID card systems now come equipped with contactless payment capabilities –— meaning employees can use their cards not only to clock in and out but also to make purchases when they’re working a long shift.
Grant Access to Equipment
ID cards aren’t just about access control to physical and digital locations. Restricting printer and photocopier access to authorised personnel only helps to prevent misuse and wasted resources. If you have these devices available for employee use, setting up an employee ID card system is a great way to control who has access to them.
With an employee ID card system in place, you can easily restrict or grant access to company printers, photocopiers, or other equipment based on each employee’s individual needs and job duties.
One often-overlooked benefit of employee ID cards is that they can help with advertising your business. By including your logo and other branding elements on your employee ID cards, you can make sure potential customers always have your information on hand should they ever need it.
If you include your company logo and contact information on employee ID cards, you essentially have free advertising wherever those cards are used — whether at a trade show or simply as staff take a stroll around town.
Certifications and Training Tracking
If you use employee ID cards for tracking certifications and training, you will always have an up-to-date record of which employees are certified in CPR, First Aid and more. This can come in handy if there's ever an emergency at your workplace. Smart cards can be used to easily track employee certification and training records.
The employee's name, photograph, and certification information are stored on the card. When the employee completes a new certification or training course, the updated information is automatically added to the card. This way, you can be sure that your employees are always up-to-date on their certifications and training. This also ensures that, at critical moments, you know who has the proper training needed.
Choosing the Right Smart ID Card Solution
Implementing an employee ID card system has many benefits for businesses in the hospitality industry specifically. Not only will it give off a more professional image, but it'll also help safeguard against unauthorised access into sensitive areas and maintain records of training completed by employees.
You deserve the best for your hospitality business, and we're here to help you find that with one of our smart cards. The team of experts at Universal Smart Cards will guide you at every step when choosing a staff ID smart card. Contact us to be connected to our experts, who will be happy to answer your questions as quickly as possible.