Directors

Having worked with major global players including Group 4 and Gemalto, where he was responsible for a number of high profile accounts throughout the UK, he set up Universal Smart Cards with fellow director, Chris Allen.

Michael has worked in the smart card sector for a number of years and has a strong knowledge of the market place. His motto is to ensure customer service always comes first. "The value of listening to clients and ensuring I provide the right solution to their problem in a professional, efficient manner is paramount," he says.

As co-founder of Universal, Chris is responsible for the day-to-day running of the business and management of personal sales accounts. He has had an unbroken career in customer and sales management.

Chris started in the smart card market with Gemplus, now Gemalto, the largest smart card manufacturer worldwide. There he developed a client base in the emerging smart card markets including loyalty, access, transport, government, cashless vending and education.

Chris also has a good insight into smart card production processes, personalisation and product training and is actively involved in taking the business forward into the emerging markets where the business is heavily focused.